Privacy Policy

Data Controller
The website https://brastockholm.com/ is responsible for the processing of personal data in accordance with this Privacy Policy.

Contact Information
Email: info@brastockholm.com
BRASTOCKHOLM

TRIMAKASI LTD
85 Great Portland Street, First Floor,
W1W 7LT
England

Company Number: 15946682

(Business hours: Monday – Friday, 10:00 AM to 5:00 PM)

What Personal Data We Process
We process personal data that you provide to us through the use of our services, purchases made on our website, or when contacting us. The personal data we process includes:

  • First and last name
  • Gender
  • Address details (shipping address)
  • Phone number
  • Email address
  • IP address
  • Additional data you provide actively, such as through account creation, correspondence, or reviews
  • Location data
  • Information about your activities on our website
  • Browser and device type
  • Account number
  • Document number (e.g., driver's license or ID if required for specific transactions)

Processing Sensitive Data
Our website is not designed to collect data from visitors under the age of 16 without explicit parental or guardian consent. As we cannot verify the age of visitors, we encourage parents to monitor their children's online activities to prevent unauthorized data collection. If we inadvertently receive personal data from minors, please contact us at info@brastockholm.com so we can promptly delete this information.

Purpose and Legal Basis for Data Processing
We process your personal data for the following purposes:

  • Processing orders and payments
  • Sending newsletters and promotional materials (you can opt in or out at any time)
  • Customer support (e.g., for inquiries or order modifications)
  • Sending order and shipping confirmations
  • Providing services (e.g., repairs, maintenance, after-sales support)
  • Fulfilling legal obligations (e.g., tax filings)

The legal basis for processing your personal data is based on your consent, the necessity of fulfilling a contract, or compliance with legal obligations.

How Long We Store Your Personal Data
We store your personal data only for as long as necessary to fulfill the purposes outlined above. For example:

  • Data related to orders or repairs/maintenance is retained for a minimum of 7 years to comply with legal obligations.

Sharing Personal Data with Third Parties
We do not sell your personal data to third parties. Data is only shared when necessary to fulfill our contract with you or comply with legal obligations. When third parties process data on our behalf (e.g., payment providers, shipping services), we ensure strict data protection measures through agreements.

Personal data may be shared with:

  • IT service providers (e.g., hosting providers and web developers)
  • Payment providers
  • Delivery services
  • Providers of customer chat functions
  • Review platforms for online shops

Apart from these cases, your personal data will only be shared with your consent or when legally required (e.g., in response to official requests).

Use of Cookies and Similar Technologies
Our website uses only technical, functional, and analytical cookies that do not compromise your privacy. A cookie is a small text file stored on your device to ensure the website functions properly and enhances user experience. You can disable cookies in your browser settings, but this may affect website functionality.

Your Rights as a Data Subject
You have the right to request access to the personal data we process about you, as well as to correct, delete, or restrict its processing. Additionally, you have the right to object to the processing of your personal data or withdraw your consent where applicable.

To view, correct, delete, or transfer your personal data, you can send a request to info@brastockholm.com.

Security of Your Personal Data
We take the security of your personal data seriously and implement appropriate measures to protect it from misuse, loss, and unauthorized access. Our security measures include: 

  • Use of antivirus software and firewalls
  • TLS encryption for secure data transmission
  • DNSSEC and SPF to prevent phishing and spam

If you believe your data is not properly protected or suspect misuse, please contact us at info@brastockholm.com.

Changes to the Privacy Policy
We reserve the right to update this Privacy Policy periodically. Any changes will be published on our website. Please check the Privacy Policy regularly to stay informed about updates. This Privacy Policy was last updated on 29/03/2024.