Terms and Conditions
Scope
These Terms and Conditions (T&Cs) apply to all orders and purchases made via the website https://brastockholm.com/ (hereinafter referred to as the "Website") operated by BRASTOCKHOLM (hereinafter referred to as "we," "us," or "the Company"). By completing a purchase, you agree to these T&Cs.
Company Details
BRASTOCKHOLM
TRIMAKASI LTD
85 Great Portland Street, First Floor,
W1W 7LT
England
Company Number: 15946682
Email: info@brastockholm.com
Contract Formation
A contract between the customer and BRASTOCKHOLM is established when the customer places an order on the Website and we confirm the order. The order confirmation is sent via email after the order has been successfully submitted. We reserve the right to decline or cancel orders for legal or operational reasons.
Pricing and Payment
All prices displayed on the Website are in GBP (£) or the applicable currency of the customer’s country and include statutory VAT. Shipping costs are listed separately and are not included in the price unless explicitly stated otherwise.
Payment is made via the payment methods available on the Website (e.g., credit card, PayPal, bank transfer). Payment must be completed at the time of ordering.
Delivery
Delivery is made to the address provided by the customer. We aim to dispatch products as quickly as possible. Delivery times vary based on the destination and product availability, typically within 7–14 business days. We are not responsible for delays caused by third parties (e.g., shipping providers).
Worldwide shipping is available, and shipping costs are displayed at checkout.
Right of Withdrawal
Customers have the right to withdraw from their order within 14 days of receiving the goods without providing a reason. To exercise this right, customers must notify us in writing (e.g., via email or post). The return of goods is at the customer’s expense unless the delivered product is incorrect or faulty.
Returns and Refunds
Products returned in their original condition (unused, undamaged, and in the original packaging) may be returned within 14 days of receipt. Once the return is reviewed, a refund of the purchase price will be issued. Returns that do not meet these criteria may be rejected or only partially refunded.
Warranty and Liability
All products sold via our Website are subject to statutory warranty rights. We are not liable for damages caused by improper use of the products. Our liability is in all cases limited to the purchase price of the product in question.
Privacy
We are committed to protecting your personal data and process it only in accordance with our Privacy Policy. For more information on how we handle your data, please review our Privacy Policy available on our Website.
Changes to the T&Cs
We reserve the right to amend these Terms and Conditions at any time. Changes will be published on the Website and take effect upon publication. Customers are responsible for regularly reviewing the T&Cs for updates.
Governing Law
These T&Cs are governed by the laws of the United Kingdom. Any disputes arising in connection with these T&Cs will be subject to the jurisdiction of the courts located at the company’s registered address in London, United Kingdom.
Contact
If you have any questions or concerns about these T&Cs, you can reach us at:
BRASTOCKHOLM
TRIMAKASI LTD
15946682
85 Great Portland Street, First Floor,
W1W 7LT
England
Email: info@brastockholm.com